With 250 million users on Twitter and over 1 billion users on Facebook, viral feedback and sentiment across key social networks can gives business a powerful advantage.
Making sure your business has an easily shareable social recommendation feature to exponentially extends customer genuine reviews to a huge audience.
But there’s more to it than that.
You can’t really put a price on the professional reputation of your business. These days Internet portals have been specifically developed to unjustly publish negative reviews. It’s my experience that most negative reviews are about miscommunication or a misunderstanding. And this can be easily addressed.
Reviews do so much more than provide feedback. People love to talk, but they love to talk about their shopping experiences even more.
Start a conversation between you and with those who value your products and services.
Gather insights into how and why your customers buy. Leverage future marketing initiatives based on conclusive data. Build your brand by capturing their stories, ideas and unique memories of their experience with your business.
Use your social channels cleverly – engage, inform and entertain your followers, and they will love you for it.
Get at the heart of what makes your customers tick in a unique and informative way.
Online commerce never closes, you can easily access (mobile or web) vital statistics and management tools through our savvy interface design.
Receive this quality data in real-time based on customer service, website functionality, new products, and overall usability. .
I engage and follow brands who do this – use your clever marketing on Facebook and Twitter, and you will be driven towards greater success.